1 xbit Privacy Policy — Your Data Is Completely Safe With Us

1 xbit is a trusted online gaming and betting platform in Bangladesh. We believe your personal data belongs to you — we are simply its guardians. This Privacy Policy ("Policy") explains what information 1 xbit collects, why it collects it, how it is used, and how it is kept secure.

This policy applies to our website, mobile app, and all related services. We follow international data protection standards, in particular the principles set out under GDPR.

By using 1 xbit's services, you agree to this Privacy Policy. If you disagree with any part of it, please discontinue use of our services and contact us.

1 xbit collects the following types of information:

Data is collected in two ways: (a) directly from you (e.g., during registration or the KYC process), and (b) automatically while you use the site (via cookies and log files).

1 xbit uses your information for the following purposes:

Your information is used solely for the purposes outlined above — nothing else. Your consent is obtained before any marketing communications are sent, and you may withdraw that consent at any time.

1 xbit does not sell your personal data to third parties. However, information may be shared in certain limited circumstances:

• Payment Providers: To process transactions with payment providers such as bKash, Nagad, and Rocket.
• Games Providers: To deliver gaming services in partnership with providers such as Pragmatic Play and Evolution.
• Legal Authority: In response to a court order or a lawful request from a regulatory authority.
• Anti-Money Laundering: With the relevant financial authorities.

To protect your data, 1 xbit employs industry-standard technologies and practices:

• SSL 256-bit Encryption: Maximum-level encryption applied to all data transfers.
• Firewall Protection: Advanced firewalls to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by third parties.
• Restricted Access: Only authorized personnel can access specific data.
• Data Backup: Secure and encrypted backup system.
• Intrusion Detection: Suspicious activity is detected automatically.

In the event of a data breach, we will notify affected users within 72 hours and work to resolve the issue promptly.

1 xbit uses cookies on its website and app. Cookies are small text files stored on your device that help improve site functionality.

We use three types of cookies:

• Essential Cookies: Essential for core site functionality. Remembers login state and handles security verification — the site cannot function without these cookies.
• Functional Cookies: To remember your preferences such as language and display settings.
• Analytics Cookies: To understand site usage patterns — completely anonymised. These cookies can be declined.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

At 1 xbit, you have the following rights:

• Right to Access: You can find out exactly what data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: After closing your account, you can request that specific data be deleted.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Data Portability: You can request a copy of your data in a specific format.

To exercise any of these rights, contact our Help Center. We will respond within 30 days. Please note that certain data may not be eligible for deletion due to legal obligations.

1 xbit conducts its Know Your Customer (KYC) process in accordance with international Anti-Money Laundering (AML) regulations. The following documents may be required:

• National ID (NID) or passport copy
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership

KYC documents are stored encrypted on secure servers and can only be accessed by authorized staff for verification purposes. These documents are never shared with any third party except where legally required.

1 xbit does not collect information from or provide services to anyone under the age of 18. Age is verified at registration. If a minor's account is identified:

• Your account will be closed immediately.
• All collected data will be securely deleted.
• A refund process for deposited funds will be initiated.

If you believe a minor is using 1 xbit, please contact our support team immediately.

1 xbit does not retain data indefinitely. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period expires, data is securely and permanently deleted.

1 xbit may update this Privacy Policy as needed. For significant changes, you will be notified by email or via a platform notification.

You can check the "Last Updated" date at the top of the page to see when this policy was last revised. Continued use of the site after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, please contact us:

• Email: support@1xbit-bangla.com
• Live Chat: Available 24/7 via Help Center

We typically respond to privacy-related requests within 7 business days. For urgent matters, please reach us via live chat.